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Home Home » Automotive » Auto repairs and services
Kirby's Firestone Tire Center Of Champaign

Rating

  • 4.5 Hats.
Current Rating: 4.5 out of 5 hats Question Mark Icon
(18 total ratings)

2009 People's Choice Awards - Top 25 Winner

Address

311 S. Neil St.
Champaign, IL 61820

Phone: (217) 352-7673


Other Categories

 Automotive » Auto repairs and services


Reviews

 Disappointed by customer service, 2009-08-04 22:19:58
By: meg33
I've heard great things about Kirby Tire from both this site and from my coworker. I, unfortunately, had a bad experience and won't be taking my car back. When I took it in to change my oil, they found another problem and called me about it. I asked them to fix it and they said it could be done by the end of the day. But then they found another problem, one that couldn't be solved until they got a part the next day. However, they didn't call me to tell me about this and I had to scramble to find a ride home (although the gentleman I called offered to give me a ride). Then, when I told them I was disappointed with the service, they shrugged me off like it didn't matter much to them. After I got in my car, I found a large greasy mark on my door, which just infuriates me because they weren't careful with my one-year-old car. They certainly have a great reputation, but I won't be going back.
  • Currently 1/5 Hats.
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 BaconJesus, 2009-06-12 11:01:18
The free balancing and rotation for my tires is awesome! I bought my tires from Kirby's and they balance and rotate for free. AND FIX THEM FOR FREE WHEN I HAVE LEAKS!
  • Currently 5/5 Hats.
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 Mike Kirby for president, 2009-06-12 11:00:33
I have been dealing with Mike for awhile now and he takes care of me and my wife every time. Any other "corporate" auto center never budges on anything and recommends everything! Mike and Kirby's make me feel like they care about me and my family.
  • Currently 5/5 Hats.
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See More Reviews (17 total)
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2009 People's Choice Awards: The Best Local Businesses in East Central Illinois

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